REFUND AND RETURNS POLICY

Thank you for choosing Mazerol LLC products! We hope you are satisfied with your purchase. If you are not satisfied with your purchase, we offer the following refund and return policy:

1. Refund Period
You can request a refund within 7 days of receiving the product. Refund requests after this period will not be accepted.

2. Return Conditions
To receive a refund, the product must meet the following conditions:

The product is unopened, unused, and in its original packaging.

The product is accompanied by its original labels and instructions.

To ensure a smooth return, we recommend that you retain all invoices and shipping receipts.

3. Refund Process
If you wish to return the product and request a refund, please follow these steps:

Contact Customer Service: Please contact our customer service team via email at support@mazerol.online or by phone at 678-496-4011 to inform us of your refund request.

Await Confirmation: Our team will review your request and contact you within 24 hours.

Returned Goods: After receiving our approval, please use a trackable mail service to return the goods to the designated address. All return shipping costs are borne by the customer unless the goods are defective or incorrect.

Processing Refunds: Once we receive and inspect the returned goods, we will process your refund request. The refund will be processed on the original payment method, and you can see the refund credited to your account within a few days.

4. Non-Returnable Goods
The following items are not eligible for a refund:

Goods opened or used for personal reasons.

Goods past the return period.

5. Important Notes
Please ensure the goods are undamaged upon return; any damage will affect your refund request.

Refund processing times may vary depending on the bank or payment method; please be patient.

6. Customer Support
If you have any questions about our refund and return policy, please feel free to contact us:

Email: John@mazerol.online
Phone: 678-496-4011
Thank you for your support of Mazerol LLC. We look forward to continuing to provide you with excellent products and services!